Terms of Service

1. Agreement

These Terms of Service ("Terms") govern your use of the website and services provided by Maple Lane Pottery. By using this website or our services, you agree to these Terms.

2. Quotes and Orders

Any quote we give is based on the information you provide and is valid for a reasonable period unless we say otherwise. The final price may change if the details of your request change. An order or booking is confirmed once we acknowledge it in writing or by phone.

3. Payment

Payment is due as agreed when you place your order or booking. Cancellations and changes may be subject to a fee depending on timing.

4. Your Responsibilities

• Give us accurate contact details and information about your request.
• Tell us in advance about anything that could affect our work for you.
• Be available at the times we agree with you.
• Follow all laws that apply to your use of our services.

5. Liability

We take reasonable care in providing our services. To the extent the law allows, our liability for any claim arising from a service is limited to the amount you paid for that service, and we are not liable for indirect or consequential losses, or for delays caused by circumstances beyond our reasonable control.

6. Refusing Service

We may decline any request that is unlawful, unsafe or beyond what we can reasonably provide. Abusive behavior toward our team may end our service to you.

7. Website Use

You agree not to misuse this website, try to gain unauthorized access to it, or use it to send false or fraudulent information. Information on this website is general and may change without notice.

8. Changes

We may update these Terms from time to time. Continuing to use our website or services after a change means you accept the updated Terms.

9. Contact

Questions about these Terms? Please reach us using the contact details on this website. Our business address is 14 Example Lane, Springfield.